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317-657-1301 — Available for urgent claims 24/7. A real person answers. Tell us what happened and where you are.
Claim Support
An accident happens. We've got your back. Contact us immediately, and we'll connect you with the carrier's claims team and guide you through every step.
317-657-1301 — Available for urgent claims 24/7. A real person answers. Tell us what happened and where you are.
Police report (if applicable), photos of damage, witness information, driver statement, and policy details help us expedite your claim.
We'll connect you with the carrier's claims adjuster, answer your questions, and keep you updated throughout the process.
We explain your coverage, deductibles, what to expect, and how long settlement typically takes. No jargon, just straight answers.
Here's what to expect when you file a claim with Iron Guard.
Call us at 317-657-1301 immediately. Tell us what happened, where, when, and if anyone was injured. We'll get the basics down and start the process.
Collect police report numbers, photos of damage, witness contact information, driver statement, and any other documentation. The more details, the faster we move.
Send us your gathered information. We'll review everything, answer questions, and prepare a package for the carrier's claims team.
The insurance carrier assigns an adjuster. We coordinate between you and the adjuster, making sure communication stays clear and timely.
The carrier evaluates your claim and offers settlement. We review the offer with you and explain the terms. Typical timeline: 2-6 weeks depending on complexity.
Once approved, payment is issued. We're here if questions arise during repairs or while your business recovers.
Quick, smart actions at the scene help expedite your claim.
Typical timeline: 2-6 weeks depending on claim complexity, damage severity, and liability determination.
Fast-track claims: Simple, clear-liability accidents with minimal injury often settle within 7-10 days.
Complex claims: Disputes over liability, serious injury, or third-party involvement may take 4-12 weeks.
We keep you updated every step. You'll never wonder where your claim stands.
Your deductible is listed on your policy declarations page. Typical deductibles for physical damage are $1,000 - $5,000.
You'll pay your deductible to repair your truck. Liability claims (where you're at fault) typically have no deductible.
If the other party is at fault, their insurance covers your damages, so your deductible may not apply.
Strongly recommended, not always required. A police report validates your claim and helps with liability determination.
If there's significant damage, injury, or dispute over what happened, law enforcement will document the scene. Get the report number.
For minor accidents without injury or third-party involvement, a police report may not be filed, but we can still process your claim.
Possibly. Rate increases depend on claim type and your loss history.
No-fault or low-fault claims: Often minimal or no rate increase, especially first claim.
At-fault accidents: Typically 10-25% rate increase for 3-5 years.
We'll discuss the impact when your claim settles. We also shop your renewal to find carriers with better rates.
Call us immediately. We're available 24/7 for urgent claims.
Available 24/7 for urgent claims